Retail & wholesale beauty supply from London, United Kingdom info@2wantis2have.com  |  +44 7522 418261
2wantis2have logo2wantis2haveLondon · Beauty Supply
Home / About Us
Who we are

About 2wantis2have

An independent London beauty supplier serving retail customers and trade partners across the United Kingdom, Europe and beyond.

Our story

2wantis2have began as a small, focused operation supplying hair extensions to a handful of London salons that were tired of inconsistent shade matching and unreliable delivery. The proposition was simple: hold real stock, describe it accurately, ship it quickly, and answer the phone when something goes wrong. That proposition has not changed — only the size of the catalogue and the number of people we serve.

Today the business operates from 39A Harlesden Gardens in north-west London and supplies five connected categories: hair extensions, professional hair care, skincare, colour cosmetics and everyday fine jewellery. We serve two distinct groups of customers side by side. Retail customers buy single units for personal use with full consumer protection. Trade customers — salons, barbershops, spas, beauty studios, market traders and online sellers — buy at tiered wholesale prices with consolidated shipping and scheduled reordering.

The owner and responsible person for the business is Donald Anderson. Correspondence, complaints and legal notices can be addressed to him at the trading address above or by email at info@2wantis2have.com.

A member of the team preparing a customer order at the London studio

What we believe

Beauty retail has a reputation problem: inflated claims, mystery ingredients, prices that change at checkout and support addresses that go nowhere. We built this business as a deliberate reaction to all four.

Accuracy before persuasion

A product description exists to help you decide, not to pressure you. We list the size, the format, the key ingredients or materials, the intended use and the practical limitations. If a shade tends to run warm, we say so. If a texture suits fine hair better than coarse hair, we say that too. A returned order helps nobody, and the cheapest way to avoid one is to describe the product honestly the first time.

Cosmetic claims, kept cosmetic

Everything we sell is a cosmetic product intended to cleanse, protect, perfume or improve the appearance of hair, skin or nails. We do not present cosmetics as medicines. We make no claim that any product treats, cures or prevents acne, eczema, psoriasis, alopecia or any other medical condition, and we never publish before-and-after imagery implying a clinical outcome. If you have a diagnosed skin or scalp condition, speak to a pharmacist or your GP before introducing new products.

Fair, visible pricing

Retail prices include UK VAT where applicable. Delivery charges are calculated and displayed in full before you are asked to pay. We do not enrol customers into subscriptions, we do not add handling fees after the fact, and we do not use countdown timers or fake stock warnings to manufacture urgency. When we run a promotion, the original price and the promotional period are stated plainly.

Support that answers

Our customer care team replies to email within one working day, and usually far sooner. During business hours you can call or send a WhatsApp message to +44 7522 418261 and reach someone who can look at your order. Every order confirmation contains our full trading address and contact details, so you are never more than one message away from a resolution.

Sourcing, storage and quality control

A beauty product is only as good as its handling history. Ours is documented from purchase order to dispatch note.

Step one

Authorised sourcing

We purchase from manufacturers and authorised distributors and retain invoices and batch documentation. Grey-market and unverifiable stock is refused at goods-in, regardless of the margin on offer.

Step two

Goods-in inspection

Each delivery is checked against the purchase order for quantity, batch code, expiry or period-after-opening date, seal integrity and packaging condition before it is booked into stock.

Step three

Controlled storage

Stock is held indoors at stable room temperature, away from direct sunlight and damp. Cosmetics are rotated on a first-expiry-first-out basis so that nothing approaches its end of life on our shelves.

Step four

Pick and double-check

Orders are picked against the packing list and checked a second time by a different member of the team before sealing. Fragile glass items are wrapped individually.

Step five

Tracked dispatch

Parcels leave with a tracked service and the tracking reference is emailed to you the same day. Higher-value and international consignments travel on signed-for services as standard.

Step six

Post-delivery follow-up

If a tracked parcel stalls or a delivery is reported as missing, we open an enquiry with the carrier ourselves rather than asking the customer to chase it.

Business information

We publish our identity and contact details openly on every page of this website, as required for distance selling in the United Kingdom.

Trading name2wantis2have
Owner / responsible personDonald Anderson
Trading address39A Harlesden Gardens, London, Greater London, NW10 4EY, United Kingdom
Emailinfo@2wantis2have.com
Telephone / WhatsApp+44 7522 418261
Websitehttps://2wantis2have.com
Business activityRetail and wholesale of cosmetics, hair extensions, hair care preparations, skincare, colour cosmetics and costume / fine-finish jewellery
Markets servedUnited Kingdom, European Union, and selected international destinations
Customer service hoursMonday to Friday, 09:00–18:00 UK time (excluding public holidays)
CurrencyPounds sterling (GBP, £). Retail prices include UK VAT where applicable.

Get in touch